Status updates | EarnOrg Incidents and maintenance reported on status page for EarnOrg https://status.earnorg.com/ https://d1lppblt9t2x15.cloudfront.net/logos/b2947b97d9ea273374a7851686271591.png Status updates | EarnOrg https://status.earnorg.com/ en Sign-in and dashboard unavailable https://status.earnorg.com/incident/1086654 Sat, 10 Oct 2026 09:50:00 -0000 https://status.earnorg.com/incident/1086654#5be30a6267818620d0811fecfe3ae795bfac7f7ab8ffe8c5c7984c69e1add63c Incident Resolved. The database was restarted at 09:45 UTC and everything has worked normally since. The cause was a heavy hourly background job; we shipped a fix that cuts its database load by over 95%, and we now monitor the database directly so we hear about problems before you do. Sign-in and dashboard unavailable https://status.earnorg.com/incident/1086654 Sat, 10 Oct 2026 09:20:00 -0000 https://status.earnorg.com/incident/1086654#6401612687411fa157743c2462c075b133da002e196dce7741534300593f07da Incident Between 09:18 and 09:45 UTC on October 10 our database stopped responding. Sign-in and the dashboard showed "Account setup could not finish", and agents could not read or save their records. A shorter interruption happened earlier the same day, between 06:33 and 06:46 UTC.